Security at Queek. Your money, data and accounts, handled with care.
Queek runs real businesses, real payments and real customer data every day. This is the plain version of how we treat them, and what we won't pretend to be.
- Card payments handled by our payment partners
- You own your customer and sales data
- No certifications we haven't earned
Card details stay with our payment partners.
Money is the most sensitive thing on the platform, so we keep this exact. Online card payments are processed by our integrated payment providers, which are regulated to handle card data, so card details sit with them, not with Queek.
See how payments workCards go through our partners
Sensitive card handling sits with regulated payment providers, not with Queek.
Transfers and cash, confirmed by you
Bank transfers and cash come to you directly, and you confirm them on the order.
Online payments settle automatically
On Growth, Scale and Enterprise, they can go to your own payment account after KYC. Terms apply.
Every payment sits on its order
The method and paid status are on every order, with a receipt a tap away.
Your data. Yours to own, never ours to sell.
Queek holds what it takes to run a business: products, orders, payments and the customers a business serves. Here's who owns what, and how you stay in control.
Merchants own their data
Your customer list and sales history belong to your business, not to us.
We don't sell your data
Your data runs the service you use. It isn't a product we resell.
People can see their data
Anyone can ask to access and review the personal data we hold about them, and have it corrected.
Deletion you can request
Request account and data deletion on our data deletion page, or by emailing [email protected].
Access. People see what they should, and only that.
A business is more than one person. Queek OS lets you decide who can do what, so access matches the role instead of being all or nothing.
- Custom roles and permissionsOwners, managers and cashiers each open only what their role allows.
- Register sessionsCashiers open and close a register for every shift.
- AI connections you controlConnect ChatGPT or Claude to one store, read-only or full access, and disconnect any time.
Roles and permissions come with Starter, Growth, Scale and Enterprise.
What we don't do. The shortlist we keep.
Simple commitments, the kind that are easy to keep because they're clearly true.
We don't sell your customer or sales data.
We don't store your customers' card details: our payment partners handle card payments.
We don't claim certifications we haven't earned.
We don't dress up the roadmap as if it has already shipped.
Reliability, described honestly.
Queek runs on managed cloud infrastructure. We won't print an uptime number we haven't earned the right to promise. If reliability guarantees matter for your business, talk to us and we'll tell you exactly what we can stand behind today.
Talk to us about your requirementsThe details, in writing.
Every claim on this page is backed by the documents below. Read them, then hold us to them.
- Privacy policyHow Queek collects, uses and protects personal information.
- AI connectors privacy noticeWhat is shared with ChatGPT, Claude and other assistants, what is stored, and how to disconnect.
- Data deletionHow to request deletion, what is deleted and what is retained.
- Terms and conditionsThe terms that govern use of Queek services.
Straight answers about trust and data.
The honest version, including the parts where the answer is a regulated partner or a conversation with our team.
Frequently asked questions
Are you SOC 2, ISO 27001 or PCI DSS certified?
We won't claim certifications we haven't earned. Online card payments are processed by our integrated payment providers, which are regulated to handle card data, so that handling sits with them. If your business has specific compliance requirements, talk to us and we'll tell you plainly what we can support today.
Does Queek store my customers' card details?
No. Online card payments are handled by our payment partners, so the sensitive card data sits with regulated providers built to hold it, not with Queek.
Who owns the customer and sales data on my account?
You do. Your customer list and sales history belong to your business. We hold and process that data to run the service you use, and we don't sell it.
How do I delete my data?
Request account and data deletion on our data deletion page, or email [email protected]. Deletion is subject to any records we're legally required to keep.
Can I control what my staff can access?
Yes. Create custom roles and choose what each one can open, from orders and payments to stock and settings. Roles and permissions come with Starter, Growth, Scale and Enterprise.
What is your uptime guarantee?
We run on managed cloud infrastructure, and we won't print an uptime SLA we haven't earned the right to promise. If a specific reliability guarantee matters to you, talk to us about your requirements.
Set up once. Start selling today.
Free to start. Add POS, inboxes and your team when you need them.
- 01
Add your products
Type them in, or let Qee draft them for your approval.
- 02
Choose your channels
Website, inboxes, in-store QR, POS and Marketplace.
- 03
Take your first order
It lands in Queek OS, ready to fulfil.
₦12,800
via online payment
Your first order, on any channel